This possibility does not apply to customised products made specifically for a customer.
The return shipping costs will be charged to the customer.
(b) After laying 2 or 3 lengths on the floor, inspect the result to ensure that no defects are present. No claims for laying costs can be accepted once more than one roll has been laid.
(c) In the event of any discrepancy, the Customer shall notify the Seller within 7 days of the arrival of the Goods and before any processing of the Goods.
(d) Unwanted products must be returned in their original packaging, undamaged and in a saleable condition. Once the product is received at Isidore Leroy, we will contact the customer to arrange a refund.
In the case of delivery of references different from those ordered, the products will be returned at the seller's expense.
Guarantee of conformity
In the event of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.
No complaint can be received concerning a difference in colour shade between several manufacturing baths if the buyer has placed several separate orders.
The seller may collect information on buyers using the means available on the Internet, e.g. cookies, and transmit the information to its commercial partners if it so wishes.
However, customers may request that their personal information not be communicated and have the right to access and rectify information in accordance with the law of 6 January 1978.
The Seller's designs, patterns and images (including photographs of room settings, images of fabrics, lampshades, pouches, kits and scans of patterns) are the property of the Seller.
Any use of the Seller's designs and images (including photographs of room settings, images of fabrics and scans of patterns), trademarks, logos, copyright and other intellectual property rights must be authorized in writing by the Seller, which may be withdrawn at any time at the Seller's discretion.
In accordance with the law relating to data processing, files and freedoms of 6 January 1978, information of a personal nature relating to purchasers may be subject to automated processing.
We only collect personal information about the user (name, e-mail address, telephone number) for the purposes of the electronic transaction, statistical processing or commercial follow-up. The user provides this information with full knowledge of the facts, in particular when he/she enters it himself/herself. The information collected is therefore not transmitted to any third party.
However, buyers may request that their personal information not be communicated and have the right to access and rectify information in accordance with the law of 6 January 1978.