Non-woven paper is:
Washable
Lightfast
Flame retardant
HPC paper is:
Washable
Lightfast
Fire-retardant
PVC-free
HPC paper is recommended for professional use, or for high-risk areas of the home such as the kitchen or bathroom. Non-woven paper is intended for residential use and is easier to apply.
The price shown corresponds to a single panel.
If you have chosen the HPC support, you can clean the wallpaper with products without any problem. If you have ordered the non-woven backing, you can try to remove the stain with a little water. If you're not sure which material you ordered, please contact us, quoting your order number.
You can also use our custom tool on our website: enter your L/H dimensions (we advise you to add a safety margin of 3 to 5 cm), indicate the desired scale and frame as you wish. If you have a complex project, don't hesitate to contact us.
Some of our models can be customized by adding/moving elements (everything is specified on our website for the models concerned, which you can find here), and you can also contact us if you wish to customize the color of a model. For customization, we charge a supplement of 50 Euros for the entire order. However, it is not possible to print your own model.
In general, if your wall has a standard height and a width close to that of our panels, it's more interesting to choose this solution, but don't hesitate to use the custom tool to compare the two.
To make sure your paint matches your wallpaper, we recommend you order a sample of the desired paper and compare it with a color chart.
If your order is delivered damaged, you can send us an e-mail with photos of the wallpaper received. We will then contact you to resend the order.
It is normal for the color of the sample to be slightly different as it was not printed at the same time. If there is a significant color difference, please contact us at contact@isidoreleroy.com.
If you need more wallpaper to cover the whole wall, you can order an addition. It's important to note that there's a risk that the color will be slightly different from the rest of the decor, as it wasn't printed at the same time. In addition, there may be a change of paper between the two orders, which may be visible once installed. Additions are always made with a 5 cm overlap.
You can cancel your order within 24 hours of placing it. Once your order has gone into production, it is no longer possible to cancel it.
All orders are printed in our workshops in France.
We usually recommend: For non-woven paper: Metylan Max
For HPC paper: Metylan Ovalit Ultra
You can order glue in the quantity required directly from our website.
It's possible to wallpaper a stairwell! We do a lot of custom projects for stairwells. Some designs aren't suitable for great heights, but we have a few that are. Don't hesitate to contact us, we'll be delighted to help you with your project. (contact@isidoreleroy.com)
It is possible to hang wallpaper in a damp room, but we strongly advise you to use HPC paper, which is more resistant than non-woven. The special feature of this backing is that it is waterproof (note that you need to use an anti-fungal glue).
No, our papers are for indoor use only.
Installing our wallpapers is fairly straightforward. We'll send you an installation guide with your order, to guide you through the process. All you need is the right tools.
We don't offer installation services ourselves, but please don't hesitate to contact us. We can recommend installers with whom we have already worked.
Delivery time is 10 working days. Don't hesitate to contact us if you need your wallpaper urgently.
We deliver worldwide. Please contact us for delivery times and costs.
If you have ordered standard panels, you can return them to us within 15 days of receiving your order, and you will be refunded once we have received the return.
If you have ordered made-to-measure wallpaper, it is unfortunately not possible to return it, as the order was made according to the dimensions adapted to your walls.
If your order has not yet been shipped, it is possible to change the address. It is best to call us directly to check the status of your order and then proceed with the address change.
You can contact us by telephone on +33 5 56 67 94 59 or by e-mail at contact@isidoreleroy.com.
We are available for you Monday to Friday, 9am to 5pm.
You can now visit us in our Paris showroom at 29 rue Saint-Sulpice. You can also find our collections at our distributors. The list of distributors is available here.
You can find the list of our distributors in France and abroad in the menu at the bottom of our site, in the "Distributors" tab, or via this link.
You can find announcements of our latest releases on our social networks (Instagram and Facebook) and in the "News" tab on the home page of our website.
As with our latest releases, promotions are announced on our social networks and in our newsletters.